SuiteOp

SuiteOp is a Guest Operations Platform that connects your hospitality team and guests in one unified ecosystem, directly integrated with your Smily account.

By syncing your Smily reservations with SuiteOp, you can manage smart devices, screen guests, coordinate your team's tasks, and deliver a seamless guest experience, all from a single dashboard.

Operators using SuiteOp see an average of $104 in additional revenue per property per month via upsells and damage waivers through their white-labeled guest portal, along with a 46% reduction in pre-stay guest inquiries. Built by short-term rental operators who manage hundreds of units, SuiteOp was designed to solve the exact operational challenges Smily property managers face daily.

• Generate ancillary revenue: White-labeled guest portals drive an average of $104 per property per month in upsell and local experience revenue.
• Reduce guest inquiries by 46%: Self-service guest portals proactively answer common questions before guests need to reach out.
• Eliminate manual task coordination: Real-time workflow automation connects guest needs directly to your housekeeping and maintenance teams.
• Protect your properties with advanced screening: AI-powered guest verification catches fraudulent bookings before they become problems.
• Centralize your operations: Manage smart locks, noise monitors, thermostats, and guest portals from a single platform integrated with your Smily reservations.

SuiteOp integrates directly with Smily to create a unified ecosystem that processes hundreds of real-time operational events every second:

• Seamless Smily sync: Reservations, guest details, and property data flow automatically between platforms with no manual data entry.
• Smart device management: Automations that connect locks, thermostats, and noise monitors to your live booking data.
• White-labeled guest portals: Branded self-service portals that guests access an average of 8 times before their stay even begins.
• Advanced guest screening: AI-powered verification that stays ahead of evolving digital fraud.
• Intuitive task management: Connects your team to guest needs precisely when needed.
• Workflow automation: Eliminates repetitive manual tasks across your entire operation.

For Smily clients only: 30% off on any annual plan and 20% off on any monthly plan.

• 1–5 properties: €19/property/month
• 6–20 properties: €16–18/property/month
• 20+ properties: €15/property/month

No special hardware is required to get started. SuiteOp works as a standalone software platform. Smart device management (locks, noise sensors, thermostats) is optional and integrates with major device brands.