Features / CRM

Build Lasting Relationships and Enriched Experiences with Smily's CRM

Leverage powerful tools designed to personalize every touchpoint and foster guest loyalty.

Why Do You Need A CRM?

Tackle the complexity of guest management with a single, intuitive platform. Discover how Smily's CRM can eliminate data fragmentation, enhance data security, and provide seamless integration.
Let Me Show You How It Works…

Don't Wait—Enhance Your Guest Experience with Smily Today!

Smily Provides All You Need To
Manage, Book, and Grow
Your Vacation Rentals Online…

Plus Channel Management To Get Travelers To Find You!

Channel Manager

Enhance visibility, control pricing, and prevent overbookings effectively.

Payment Solutions

Streamline payments, reduce fees, and enhance payment security.

Smily AI

AI-powered vacation rental management: Seamless, intuitive, and effective.

Revenue Management

Maximize profits with dynamic pricing and advanced yield management.

Email Marketing

Automate engaging emails with personalized, timely, and multilingual content.

Reviews Management

Streamline reviews across platforms with AI-driven management tools.

Remarketing

Automate guest re-engagement; elevate repeat visitor rates effortlessly.

Owners Portal

Manage properties efficiently with real-time updates and secure access.

Elevate Your Guest Relations Now—Get Started with Smily!

Join thousands of vacation rental owners and managers who are maximizing their bookings and streamlining their operations with Smily. Don't miss out on the opportunity to enhance your properties' visibility and profitability!

Frequently Asked Questions

What if I struggle with scattered information across multiple platforms?
Smily's CRM consolidates all guest interactions, bookings, and reviews in one centralized place. This integration allows you to manage everything from a single dashboard, effectively eliminating data fragmentation and simplifying your data management.
The CRM seems too complex to use effectively. How do you address this?
We prioritize user-friendliness at Smily. Our CRM features an intuitive interface that is easy to learn and use, designed to boost adoption rates among your staff and streamline your operations. This simplicity enhances overall efficiency and reduces the risk of missed opportunities.
I’m concerned about integrating the CRM with other tools I use. How compatible is it?
Smily offers an all-in-one solution that includes seamless integration with booking platforms, payment processors, and our property management systems. Our robust API allows for extensive customization and integration capabilities, which means you can connect Smily with a wide range of other tools and services to enhance your operational flexibility and scalability.
Isn't CRM software expensive to maintain?
Investing in Smily's CRM goes beyond simple cost considerations—it's about value creation for your business. Our CRM helps you cultivate repeat customers, which are less costly to maintain compared to acquiring new ones and are known to generate higher margins over time. By enhancing guest relationships and satisfaction, our CRM reduces your dependence on costly booking channels, allowing for more direct bookings. Furthermore, establishing a strong brand loyalty can lead to a multi-generational customer base, ensuring a sustainable and profitable business model. Thus, the initial investment in our CRM is not just an expense but a strategic step towards greater profitability and long-term success.
How secure is my customer information within your CRM?
At Smily, we adhere to stringent data security and privacy standards, including compliance with GDPR. We employ robust security measures to protect your guest information, ensuring your data is safe and secure at all times.
What happens if the technology becomes obsolete?
Smily is committed to continuous innovation and regularly updates its CRM with the latest technology. Our CRM is designed to adapt to rapid technological changes, ensuring that your investment remains relevant and effective over time, safeguarding against obsolescence.