Features / Reviews Management

Elevate Your Guest Reviews with Smily’s AI-Driven Management Tools!

Take control of your online reputation across all major platforms—effortlessly.

Why Do You Need Reviews Management?

In the competitive landscape of vacation rentals, reviews not only shape your property's reputation but are critical to improving your listing's ranking and conversion rates. Smily’s Reviews Management tool doesn’t just help you manage your reviews; it masters them, turning each review into an opportunity to enhance guest relationships and boost your visibility.
Let Me Show You How It Works…

Ready to Take Control of Your Reviews?

Smily's artificial intelligence makes it easier for our real estate agents to respond to guest reviews, saving time. The responses are faultless, full of ideas, personalized and well adapted to each traveler's opinion.‍

Lauren Jacob
Responsable Métier Gestion Locative
Lauren JacobLauren Jacob

Smily Provides All You Need To
Manage, Book, and Grow
Your Vacation Rentals Online…

Plus Channel Management To Get Travelers To Find You!

Channel Manager

Enhance visibility, control pricing, and prevent overbookings effectively.

Payment Solutions

Streamline payments, reduce fees, and enhance payment security.

Smily AI

AI-powered vacation rental management: Seamless, intuitive, and effective.

Revenue Management

Maximize profits with dynamic pricing and advanced yield management.

Task Management

Experience seamless task management with automated workflows and real-time updates.

Performance Dashboard

Effortlessly track and improve vacation rental performance with real-time insights.

Email Marketing

Automate engaging emails with personalized, timely, and multilingual content.

Reviews Management

Streamline reviews across platforms with AI-driven management tools.


Automate guest re-engagement; elevate repeat visitor rates effortlessly.

Owners Portal

Manage properties efficiently with real-time updates and secure access.

Don’t Miss Out on Improving Your Reviews!

Join thousands of vacation rental owners and managers who are maximizing their bookings and streamlining their operations with Smily. Don't miss out on the opportunity to enhance your properties' visibility and profitability!

Frequently Asked Questions

How does Smily ensure the affordability of its review management solution?
Recognizing the crucial role of effective review management in vacation rental success, Smily has chosen to include this valuable tool as a free feature for all users, despite its potential as a paid add-on. This decision underscores our commitment to supporting property managers in enhancing their guest relations and operational efficiency without extra costs.
Will I need extensive training to use Smily’s review management tools?
Smily is designed with user-friendliness at its core, featuring intuitive controls like AI-generated draft replies and one-click management across multiple platforms. This simplicity ensures a smooth integration into your existing operations without the need for extensive training.
How effective is Smily at improving online reputation compared to manual methods?
Smily centralizes all your reviews in one location, providing swift responses and efficient management. With the addition of AI to create personalized, professional responses and automated guest review processes, Smily outperforms manual methods by enhancing your online reputation and operational efficiency.
Does Smily’s automation make guest communications feel impersonal?
Smily balances automation with customization. While automating routine tasks, our system allows for personalized responses that maintain the authenticity of your communications. This ensures that interactions with guests remain personal and engaging.
What about data security and compliance with regulations like GDPR?
Smily adheres to strict data protection standards, including GDPR compliance, ensuring that all guest information and feedback are securely managed and protected.
Can Smily integrate seamlessly with my existing booking platforms like Airbnb, Booking.com and Vrbo?
Smily is a top partner of major booking platforms like Airbnb, Booking.com, and Vrbo, group Expedia, and is recognized for its seamless integration capabilities. Our system ensures efficient synchronization and functionality across various systems, providing a robust and integrated solution for property managers.