When card payments are split across tools, every edge case turns into ops work: declines, PSD2 steps, refunds, deposits, disputes, and owner questions. Credit Card Acceptance inside Smily makes payments predictable, compliant, and easy to control, so you spend less time firefighting and more time growing.
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Can I issue partial refunds for changes or early departures?
Yes. Refunds, including partial refunds, are done directly from the reservation, so edge cases stay fast and controlled.
Do I need to manage security deposits in a separate tool?
Yes, if you use a dedicated deposit solution like Swikly or Tylt. Smily integrates with them so the deposit request, tracking, and status stay connected to the reservation workflow, without manual chasing across tools.
Can I avoid security deposits entirely?
Yes. With Smily’s Damage Protection, deposits can become optional while still protecting the property and owner.
Will PSD2 and 3D Secure reduce my conversion rate?
Strong authentication can create friction when poorly implemented. SmilyPay supports PSD2 and 3DS flows natively to keep payments compliant while minimizing failed payments.
How does this help reduce chargebacks?
Clear payment records, faster refunds, and centralized visibility reduce disputes before they escalate into chargebacks.
Will this still work when we scale to hundreds or thousands of properties?
Yes. The system is designed for multi-entity, multi-owner operations, with centralized visibility and controls that avoid building a payments ops army.
