Touchstay
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Touchstay

Touch Stay offers digital guest welcome books allowing hosts to deliver the best guest experience but also to reduce questions and save time, improve the guest reviews and simplify their daily life!

Guests Management

Benefits

Touch Stay digital guest welcome books not only allow hosts to deliver the best guest experience, but also benefit hosts directly:

  • Reduce guest questions and save time by providing all the information your guests will need, right when they need it. Plus, Touch Stay’s handy Memo feature allows hosts to schedule and send automated notifications to guests for free via text or email (or both).
  • Create a great first impression and delight guests with a friendly and memorable welcome message. Videos can be embedded anywhere and are a great way to offer a warm welcome and/or provide guest information.
  • Hosts with more than one property can update one, several, or every digital guidebook instantly from anywhere, on any device.
  • Get set up in minutes, not days
  • No app to download for the guests

Description

  • Touch Stay was started in 2014 by serial travellers, Joe Jones and Andy McNulty, after they found themselves frustrated with the absence of clear communication, and repeatedly having to ask rental accommodation hosts for information about each property and area they were staying in.
  • Their idea led to the creation of a digital guest welcome book as a modern and versatile alternative to the traditional (and often out-of-date) printed welcome book - that guests will actually read and find useful.
  • Designed to help any type of hospitality professional offer clear and easy communication with their guests, Touch Stay has become the highlight of guest reviews worldwide, and cited as a reason for repeat bookings, longer stays and most importantly - happier guests.
  • Look at an example of guidebook here: https://guide.touchstay.com/guest/bDDaZzLkXxD0q/

Key features

Features you'll love:

✓ Digital guidebooks with templates and your own branding

✓ Offer multiple languages

✓ Upsells, embeds & data capture

✓ Track usage & gather feedback

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