Breezeway

Breezeway is the smart operating system built for hospitality teams in the field and the managers coordinating behind the scenes. Automate workflow scheduling, enable mobile checklists with photo verification, coordinate teams in real-time, track preventative maintenance, and power intelligent guest messaging with Breezeway.

With guest expectations at an all-time high, operators need tools that work as hard as they do. Breezeway automates the routine and coordinates the complex, so your team can focus on delivering exceptional service.

Breezeway combines workforce data, property profiles, reservations, and task history to deliver automation that helps thousands of property managers, hoteliers, and service providers increase efficiency, reduce burnout, and boost guest satisfaction.

Why do teams choose Breezeway? The results are clear.

• Efficiency and control: Automated workflows and intelligent scheduling save teams 40+ hours monthly and ensure the right work gets done on time, every time.
• Team empowerment: Mobile-first tools purpose-built for hospitality earn a 90% adoption rate among field teams, streamlining communication, reducing stress, and making every shift manageable.
• Guest and owner satisfaction: Proactive maintenance tracking saves $1,000+ monthly. Always-ready properties and rapid issue resolution reduce complaints and drive 5-star reviews.

• Automated workflows: Breezeway automates your turnover processes, from cleaning to maintenance to inspections. View all property tasks from one dashboard and automatically assign the right job to the right person at the right time.
• Smart checklists and quality control: Mobile checklists in 10+ languages keep your team equipped and accountable. Customizable inspections and mandatory photo uploads ensure quality on every task.
• AI-powered guest messaging: Send personalized messages automatically, from check-in details to local tips. Provide guests with a digital welcome book containing all essential property information.
• Team coordination and real-time visibility: Manage centralized scheduling that's easy to adjust on the fly. Track your team's progress and location in real-time, with task comments and issue reporting all in one place.
• Preventative maintenance tracking: Automated maintenance schedules help you stay ahead of issues and reduce major repairs. Customizable checklists ensure all critical maintenance points are covered.

Breezeway's operations platform and guest messaging app are both priced on a per property basis billed monthly. The specific pricing varies depending on portfolio size.

There is no minimum number of properties to create a Breezeway account. Breezeway clients manage anywhere from one to 1,000+ properties on the platform.