Yaago

Yaago is an all-in-one operations and guest experience platform designed for short-term rental professionals and hospitality businesses. Its web platform and mobile app help property managers coordinate field teams, automate housekeeping, maintenance and inspection workflows, and monitor service quality in real time.

Connected to the leading Property Management Systems, Yaago also centralizes the guest journey through digital welcome booklets, automated communications, online check-in and additional services, helping managers save time, improve productivity and maintain full visibility over their operations.

- Increase revenue:
Generate additional revenue by offering optional services directly through the digital welcome booklet. Guests can personalize their stay with extras such as airport transfers, early check-in, late check-out or local experiences, while property managers increase the value of each booking.

- Save time:
Automate repetitive tasks, including guest communications, housekeeping schedules, maintenance requests and operational workflows. Yaago allows property managers to spend less time coordinating day-to-day operations and more time developing their business.

- Coordinate field operations effortlessly:
Yaago connects with your PMS to automatically create and assign operational tasks based on reservation information. Field teams receive their missions in real time through the mobile app and can follow checklists, update task statuses and report incidents directly from the property.

- Improve quality and operational visibility:
Monitor the progress of housekeeping, maintenance and inspection tasks in real time. Photos, videos, reports and incident notifications give managers greater control over service quality and complete visibility across their portfolio.

- Enhance the guest experience:
Provide guests with a smooth and personalized journey through a digital welcome booklet, automated messages, practical property information and curated local recommendations. Guests receive the right information at every stage of their stay.

• Mobile app for field teams: Field teams can view their assigned missions in real time, access property and reservation details, complete interactive checklists, upload photos and videos, report incidents and update task statuses directly from their smartphones.
• Automated housekeeping, maintenance and inspections: Create standardized and automated workflows for housekeeping, technical maintenance and quality inspections. Tasks can be triggered automatically from PMS reservations and assigned to the appropriate team members.
• Real-time operational monitoring: Follow every mission from a centralized dashboard. Managers can monitor task progress, service quality, incidents and team activity across all their properties.
• Personalized digital welcome booklet: Create interactive guest guides with property instructions, Wi-Fi information, house rules, videos, useful documents, local recommendations and must-see attractions. The booklet can be shared automatically with guests before arrival.
• Automated guest communications: Send personalized communications at the right moment throughout the guest journey, from booking confirmation and arrival instructions to check-out information.
• Online check-in and security deposits: Simplify and secure guest arrivals with online check-in and digital deposit solutions provided through Yaago's partner ecosystem.
• Upsells through the digital welcome booklet: Offer additional services and experiences directly within the welcome booklet. Guests can easily personalize their stay while property managers unlock new revenue opportunities.
• Smart lock integrations: Facilitate secure, contactless check-ins and check-outs through connected smart lock solutions.
• PMS integrations and automated workflows: Yaago integrates with the leading PMS solutions to synchronize reservation information and automatically trigger guest communications and operational tasks.
• White-label experience: Customize the platform and digital guest journey with your own branding, allowing guests to remain within your brand environment throughout their stay.
• Dedicated support: Benefit from responsive support to help your teams configure the platform, optimize workflows and make the most of Yaago's features.

• Reach out to the Yaago team to get a quote

No specific requirements.