Features / Property Management System (PMS)

Simplify Property Operations with Smily’s Property Management System

Automate your vacation rental business, streamline operations, and maximize profitability with our all-in-one property management solution (PMS).

Why Do I Need Property Management System (PMS)?

Managing vacation rentals can be overwhelming with constant bookings, payments, and guest communications. Without an efficient system, errors, inefficiencies, and missed opportunities can arise. Our Property Management System (PMS) automates and centralizes your operations, saving time and increasing revenue.
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Boost Your Profitability:
Gain a Competitive Edge

Direct Booking Website

Increase your direct bookings with a professionally designed website that integrates seamlessly with your PMS. With customizable templates, SEO optimization, and secure payment gateways, your website can enhance visibility and attract more direct guests. This feature reduces reliance on OTAs, lowers commission costs, and allows you to build long-term guest relationships while enhancing your brand identity.

Advanced Reporting & Insights

Track and analyze key performance metrics with in-depth financial and operational reports that provide actionable insights. Our customizable reporting features allow you to monitor occupancy rates, revenue streams, and guest preferences, enabling strategic planning and better decision-making. Leverage visual dashboards and automated alerts to stay ahead of trends and optimize your business performance effectively.

Automated Review Management

Enhance your online reputation by automating review requests and responses across major platforms. Our system helps you collect guest feedback proactively, categorize it for actionable insights, and respond promptly with personalized templates. This feature improves guest engagement, boosts ratings, and ensures a consistent and professional brand presence across review sites, helping you attract more bookings.

Channel Manager Integration

Synchronize availability, rates, and listings across multiple OTAs to ensure consistency and prevent overbookings. Our comprehensive integration allows you to manage multiple distribution channels effortlessly, maintaining rate parity, or not, and avoiding revenue leakage. With real-time synchronization and automated updates, you can increase online visibility, reach a wider audience, and drive more bookings without manual intervention

Take Control of Your Vacation Rentals Today!

Smily Provides All You Need To
Manage, Book, and Grow
Your Vacation Rentals Online…

Plus Channel Management To Get Travelers To Find You!

Channel Manager

Enhance visibility, control pricing, and prevent overbookings effectively.

Payment Solutions

Streamline payments, reduce fees, and enhance payment security.

Smily AI

AI-powered vacation rental management: Seamless, intuitive, and effective.

Revenue Management

Maximize profits with dynamic pricing and advanced yield management.

Task Management

Experience seamless task management with automated workflows and real-time updates.

Performance Dashboard

Effortlessly track and improve vacation rental performance with real-time insights.

Email Marketing

Automate engaging emails with personalized, timely, and multilingual content.

Reviews Management

Streamline reviews across platforms with AI-driven management tools.

Remarketing

Automate guest re-engagement; elevate repeat visitor rates effortlessly.

Owners Portal

Manage properties efficiently with real-time updates and secure access.

Account Management

Personalized account management to boost vacation rental success.

Ready to Transform Your Property Management?

Join thousands of vacation rental owners and managers who are maximizing their bookings and streamlining their operations with Smily. Don't miss out on the opportunity to enhance your properties' visibility and profitability!

Frequently Asked Questions

How does Smily's PMS integrate with OTAs?
Smily provides seamless integration with major OTAs such as Airbnb, Booking.com, and Vrbo through real-time synchronization of rates, availability, booking details, and much more. This ensures that any updates made within the PMS are instantly reflected across all connected channels, minimizing the risk of overbookings, ensuring price consistency, and improving operational efficiency. Our robust API connections facilitate smooth data exchange, allowing for automatic updates to listings, guest communication, and revenue tracking.
Is the system suitable for small and large property managers?
Yes, Smily is designed to cater to property managers of all sizes, from small businesses managing a handful of units to large enterprises overseeing thousands of properties. Our scalable solution allows users to add new properties effortlessly, set custom automation rules, and benefit from features tailored to their operational needs. Whether you're looking for basic booking management or advanced revenue optimization, Smily provides the flexibility to grow with your business.
Can I access the PMS on mobile?
Absolutely! Smily offers a fully responsive mobile app that allows property managers to oversee operations, respond to guest inquiries, process payments, and track performance metrics on the go. Whether you're in the office or traveling, you can stay connected with your business in real time, ensuring seamless operations from anywhere with an internet connection.
What support options are available?
Smily offers comprehensive support through multiple channels, including a 24/6 ticketing solution, email support, and dedicated account managers who are even available by phone for urgent inquiries. Our experienced support team is equipped to assist with troubleshooting technical issues, guiding users through the onboarding process, and providing expert advice on best practices to help you maximize the platform's potential. Beyond direct support, we offer an extensive knowledge base filled with step-by-step guides, video tutorials, and FAQs that empower users to resolve issues independently and enhance their understanding of the system. Additionally, our proactive support includes regular check-ins and personalized recommendations to ensure you are leveraging Smily to its fullest potential.
Can Smily integrate with my existing tools?
Yes, Smily is built to integrate with a wide range of third-party tools, including guidebooks, smart locks, and dynamic pricing solutions such as Beyond, PriceLabs, and Wheelhouse. Our App Center provides easy access to these popular integrations, allowing property managers to enhance guest experiences, streamline operations, and maximize revenue. Additionally, Smily offers integration with Zapier, enabling users to connect with thousands of apps and automate workflows without the need for coding. Smily's open API further enables custom connections to other accounting software, marketing platforms, and smart home devices, ensuring seamless interoperability with your existing tech stack and operational workflows.
Will the system scale with my business growth?
Absolutely, Smily is designed to support your business at every stage of growth. We have successfully helped multiple property managers scale from 50 to 2000 properties in just three years. Whether you are expanding into new markets, adding more properties, or introducing new services, our platform provides the necessary tools to streamline operations and maintain efficiency. Features such as automation, centralized reporting, and bulk actions make it easy to scale without increasing operational complexity.
How does Smily ensure data security?
Data security is a top priority at Smily. We adhere to industry-leading standards such as PCI-DSS and GDPR to ensure compliance and protect sensitive guest information. Our platform employs advanced encryption methods, regular security audits, and multi-layer authentication to safeguard your data. In the event of any potential threats, our proactive monitoring systems provide rapid detection and response to maintain the integrity and confidentiality of your business data.